ICBS Cloud Systems Consulting

Specialising in bespoke business software systems, implementing tailored versions of packaged systems and integrating and improving existing systems.

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Software developers work together with our business consultants to provide end-to-end software development services, specific development lifecycle services or add-on tweaks to packages.

  • Bespoke Software – Ground up custom software built around your business
  • Business Intelligence – Data mining and reporting
  • CRM – Manage your relationships with suppliers and clients
  • Accounting Software – Finance and Accounting Solutions
  • ERP – Integrated Solutions across all departments
  • Portals & Collaboration – Enhance the way your staff and clients work with each other
  • Systems Integration – Bringing your multitude of systems together

Please contact us at – info@icbsltd.co.uk for more information

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ICBS Business ERP, CRM, EDI Systems

CRM entails all aspects of interaction that a company has with its customer, whether it is sales or service-related. CRM is often thought of as a business strategy that enables businesses to:

Understand the customer. Retain customers through better customer experience. Attract new customer. Win new clients and contracts. Increase profitably. Decrease customer management costs. While the phrase customer relationship management is most commonly used to describe a business-customer relationship, however CRM systems are used in the same way to manage business contacts, clients, contract wins and sales leads. CRM solutions provide you with the customer business data to help you provide services or products that your customers want, provide better customer service, cross-sell and up sell more effectively, close deals, retain current customers and understand who the customer is.

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ICBS Business Systems - Quality, H&S, Environmental.

Specialising in Business Quality Systems, Environmetal Systems Health and Safety, Professional Body Accredditation – such as Constructionline/CHAS/Safe Contractor.

ICBS Consulting can also help and advise on integrating operational aspects of the business into cloud based digital systems. Enabling manager and staff instant access to key data and information helping protect and improve business operations and activities.

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ICBS Business Consulting Services

Our specialist consultants have been in the IT business for many years analysing (and solving) problems for businesses of all types. This includes 15 years working for IBM UK, based in the Newcastle office, 8 Years working with Regional Universities in engineering and manufacturing systems and working with many large and small local businesses in manufacturing, distribution, retail and finance.

We have worked closely with many of the most popular ERP packages, including 8 years working with SAP with major North East manufacturing based companies.

Contact Us

Posted by nate1

Experience gained with IBM, has meant that we specialise in the use of SQL and have spent time in the USA contributing to SQL manuals. This has led to us assisting customers in the selection and use of Business Intelligence software including the design of data warehouses providing the foundation for the analysis of what is happening or has happened within the business. Improved decision making is key to moving forward (or even staying in business) especially in times where every decision made can be crucial.

Our scope of work also covers project managing, consulting and avice on bespoke software developments using PHP, ASP for online developments and C+, C# and Microsoft Cloud for PC based software. We also develop using XML and XHML along with most of the major programming languages including some of the more traditional ones e.g. RPG, Cobol etc.

Our experience and skills enable us to help provide concise evaluations, recommendations and solutions for the business communities software based requirements.

More information about individual consultants is available on request